28 September, 2024
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We are pleased to announce two new updates as part of this release: 

  • A new download feature on the Incident Dashboard that allows users to export data in both PDF (graphs) and XLS (tables) formats.
  • New questions have been added to the Investigation and S&S Investigation steps of the incident form.

An overview of downloading the incident dashboard

  • On clicking the Download button users are presented with two sub-options:
    • Preview/Download all Graphs (PDF)
    • Download all Tables (XLS)
  • If a user has adjusted their View or applied a filter, only the data visible on the Dashboard will be included in the download.
  • Empty graphs or tables (i.e., those without records) will not be included in the download.
  • To manually select cards:
    • Begin by clicking the Download button which presents a checkbox in the top-right corner of each of the cards on the dashboard. 
    • Users can select multiple cards of the same type (either graphs or tables) by checking the boxes in their top-right corners. It is not possible to select both graphs and tables in a single download when manually selecting cards. If tables are selected, the checkboxes for graphs will be disabled, and vice versa.
    • On selecting cards, users are presented with a secondary buttons with a count representing their selection: Preview and Clear (for graphs) and Download and Clear (for tables). The Preview option is not available for tables.
    • There is no limit to the number of cards that can be selected.

  • If a user attempts to download graphs from tabs that hold no data after applying Filters, a Date Range, or using the My Actions a No records available screen will appear in the preview window.
  • When there are no records available in the tables and the user clicks Download, they will be sent a notification stating there are no records available in the Incident Dashboard.
  • Graphs (PDF) will be saved directly to the user's native browser and will not trigger in-Platform or email notification.
  • After initiating a table download, a toaster will inform users that their request is being processed and that they will receive an in-Platform and email notification upon completion.
  • The downloaded file is named Incident Dashboard Download - DD MON YYYY.
  • Each table will be downloaded in a separate tab named according to the card title within the same file.
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Enhancements to the incident form

  • Several new questions have been added to the incident forms including:
    • Investigation > What types of Personally Identifiable Information (PII) data are involved?
    • S&S Investigation > What is the functional impact of this incident?
    • S&S Investigation > Where was the system activity relating to this incident observed?
    • S&S Investigation > How would you characterise this incident?
    • S&S Investigation > Specify the names and versions of the operating systems affected.
    • S&S Investigation > What indicators have been identified?
    • S&S Investigation > Describe how these indicators have been observed and provide the context in which they occurred.
    • S&S Investigation > Classify the most applicable system recovery type?
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